Getting Started

What's the Rizom Host ID?
The Rizom Host ID is a string of text which uniquely identifies your, or any other user’s computer to Rizom-Lab. It looks like something like this: U...1......
Tue, 18 Dec, 2018 at 2:58 PM
Where can I find my computer's Rizom Host ID ?
If you don’t have a current license file RizomUV will show the Rizom Host ID at startup. If you have a current license, you can find the Rizom Host ID in t...
Tue, 18 Dec, 2018 at 2:59 PM
What is a secondary Rizom Host ID or Rizom Host 2 ID ?
Each Nodelocked RizomUV licence file can be associated to one or two Host ID(s). The secondary Rizom Host ID is the identifier of the second computer you w...
Tue, 18 Dec, 2018 at 3:00 PM
Where can I find my secondary Rizom Host ID or Rizom Host 2 ID ?
The secondary Rizom Host ID can be obtained just like the first one; Simply install RizomUV on your second computer and get the secondary Rizom Host ID l...
Tue, 18 Dec, 2018 at 3:01 PM
I forgot to enter my secondary Rizom Host ID and I already paid. What I can do ?
No problem, go to your account’s license page and set up your Secondary Rizom Host ID. Then press the “DOWNLOAD” button for the license line, you’ll get a l...
Tue, 18 Dec, 2018 at 3:01 PM
Do I need an internet connection to run the software ?
No internet connection is needed to run RizomUV VS or RizomUV RS. However, you will need to use this website to purchase your license(s) and to generate a l...
Tue, 18 Dec, 2018 at 3:02 PM
Can I install set my first Rizom Host ID on my PC and the secondary Rizom Host ID on my MAC?
Yes, without any any additional fees.
Tue, 18 Dec, 2018 at 3:03 PM
I get "No License Found" error message at startup, what I can do ?
If you have a valid license, please specify the folder where the license file is located, using the Help>License Manager or the License dialog, should it...
Tue, 18 Dec, 2018 at 3:03 PM
I get "System clock has been set back" error message at startup, what I can do ?
Please download and execute this fix: http://www.rizom-lab.com/lmx_tools/lmxresetsystemclock.exe For MacOS, please file a ticket
Tue, 18 Dec, 2018 at 3:04 PM